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Home » Interview-As-A-Service: Why More And More Businesses Are Opting For This

Interview-As-A-Service: Why More And More Businesses Are Opting For This

Interview as a service

Finding and hiring the right candidate can seem more complex than ever, especially in this competitive job market. Nearly 76% of hiring managers find attracting the right talent their greatest challenge. To gain a competitive edge, it is essential to walk the path of innovation and go beyond traditional hiring methods. 

We are talking about interview-as-a-service platforms. Since the inception of this revolutionary service model, there has been an ease when it comes to hiring. The efficient solutions it offers help streamline the process while saving a significant amount of time. 

In this article, we will walk you through why more and more businesses are using this approach and if it is the right fit for you. Let’s dive in! 

What Is Interview-As-A-Service?

What is interview-as-a-service?

Interview-as-a-service is a modern approach to talent acquisition that leverages technology and specialized expertise to simplify the interview process. 

This platform offers you a range of services, including interview scheduling, question preparation, panel coordination, and candidate evaluation. Making use of an interview-as-a-service platform allows you to improve your interview processes, ensuring you onboard the best-fit candidates efficiently.

Typically, interview-as-a-service consists of several essential components, such as customizable interview templates, interview analytics, and integration with existing applicant tracking systems (ATS). This further makes it easier for you to tailor the interview processes to your company’s specific needs and goals.

How Does Interview-As-A-Service Work?

Interview-as-a-service works in a pretty straightforward manner. First, you collaborate with a top service provider, such as InCruiter. This provider works closely with you to develop an interview process that’s designed for the specific job role. 

Whether it’s technical interviews for IT positions or behavioral interviews for managerial roles, interview-as-a-service platforms help you with streamlined scheduling, video conferencing, and real-time feedback collection. This approach not only simplifies the hiring process for you but also ensures a consistent and efficient candidate experience.

Why More And More Businesses Are Using Interview-As-A-Service?

Do you know? There might be a chance that you are missing out on the best candidate. This is because on average, 118 candidates apply for a single position. However, manually sifting through all their resumes and scheduling interviews is nearly impossible. But this is where the interview-as-a-service platform comes in. It can easily go through high-volume applicants to help you narrow down the perfect candidate. Using various interview scheduling tools and AI-integrated features, IaaS is an efficient way of hiring.  

But this is not the only reason why more and more businesses are using interview-as-a-service. Take a look at all the other benefits it offers!

Benefits of using interview-as-a-service

Efficiency and Time Savings

Interview-as-service efficiently optimizes the hiring process by automating scheduling, reducing administrative overhead, and ensuring timely interviews. 

This leads to faster candidate evaluation and onboarding of the candidate. Here, the HR teams benefit from simplified panel coordination and feedback collection because it allows them to allocate more time to strategic tasks. 

Improved Candidate Experience 

Gone are the days of constant follow-ups and connecting with the HR department in the hopes of an interview. The interview-as-a-service platform enhances the candidate journey through user-friendly scheduling interfaces and efficient communication. 

Candidates receive timely interview invitations and feedback, which leads to a positive perception of your company. This improved experience not only attracts top talent but also strengthens your brand and reputation.

Access to Specialized Expertise

The HR department alone cannot handle interviews. It needs an expert panel to ensure the candidate is evaluated thoroughly. With interview-as-a-service, you can access a network of experienced interviewers and subject matter experts. 

This ensures that candidates are assessed by professionals with relevant skills and industry knowledge. So, you hire the top candidate. 

Data-Driven Decision-Making

Interview-as-a-service platforms effortlessly capture and analyze interview data. It offers valuable insight into candidate performance and interview question effectiveness. Using this data, it becomes easier for you to make informed hiring decisions.


Interview-as-a-service not only streamlines your interview process but also helps manage the costs. How? Well, it reduces the need for in-house interviewers and administrative staff, which results in cost savings. Also, you can scale your interview processes according to your needs. Therefore, you can avoid unnecessary expenses during periods of low recruitment activity. 

Bias-Free and Fair Assessment 

As an organization, you want your candidate to be chosen for his merit rather than any form of bias. This is possible with interview-as-a-service platforms because it ensures a standardized interview experience for all candidates.

Hence, this curbs any bias and increases fairness in the assessment process. This helps you make more reliable hiring decisions and promotes equal opportunities for candidates.

Enables Global Reach

What if your ideal candidate was across the borders? You don’t want to miss out! Well, the interview-as-a-service platform goes beyond geographical boundaries. It allows you to interview candidates from around the world without logistical constraints. This expanded reach diversifies the talent pool, helping you hire the best candidate.

Offers Flexibility

Interview-as-a-service offers flexibility in interview formats. It can effortlessly accommodate a range of assessment methods that are curated to specific job roles. Whether utilizing video interviews, technical evaluations, or behavioral assessments, this platform adapts to meet your unique hiring needs.


Now you know why more and more businesses are jumping on the bandwagon and choosing the best interview-as-a-service platforms for hiring the ideal candidate. The platform offers a transformative solution by combining technology, expertise, and data-driven insights. However, the key is to choose the best interview-as-a-service platform, as they will offer you a dynamic and efficient approach to talent acquisition.


FAQs (Frequently Asked Questions)

Q. What are the two types of interviews? 

Ans: The two main interview types are screening and selection interviews. But this may differ from one company to another. 

Q. Which is the top interview-as-a-service platform?

Ans: Today, you will come across several interview-as-a-service platforms, each offering a variety of services. However, it is always ideal to choose a top platform, such as InCruiter. 

Q. Can interviews be customized to meet my company’s needs?

Ans: Yes, with the help of interview-as-a-service platforms, you can easily customize the interviews to meet your company’s needs and requirements.


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